Job Description

Resort Receptionist Wanted immediately

Location: KZN Midlands
Job Type: Permanent
Sectors: Receptionist
Company/Employer: First Group Management (Pty) Ltd
Job Title: Resort Receptionist Wanted immediately

Vacancy Details

Purpose of the position

Midlands Saddle & Trout in Midlands is looking to employ a professional young, vibrant receptionist to be able to run the day to day functions and smooth running of the  resort reception. This is a live in position.

   Key Performance Areas

• 3 Ring Policy calls on a daily basis.
• Attend to Guests at reception
• Prepare Reports
• Receipting
• Attend to Guests’ queries
• Liaise with Customer Support Centre

   Minimum Requirements

• Organised, ability to prioritise and to multitask.
• Excellent communication skills (verbal and written) at all levels.
• Decision making and problem solving.
• Mature, well presented and well spoken.
• Must be able to work well within a team and independently.
• Ability to work under pressure.
• Accurate and figure orientated.
• Excellent standard of Telephone Etiquette.
• Honest and Reliable.
• Must be able to work shifts, weekends and Public Holidays
• Previous experience in the Hospitality Industry in front office / reception
• Experience with banking administration
• Fluent in English, Zulu and Afrikaans will be an advantage
• Computer literate
• Must have Matric
• Opera and Micros Experience will be an advantage

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