Job Description

Job Position for Experienced Reception Manager Wanted

Location: Sandton
Job Type: Permanent
Company/Employer: Planet Fitness
Job Title: Job Position for Experienced Reception Manager Wanted

Vacancy Details

We invite you to apply for this role via the following link, so that the Recruitment process can start:

https://form.jotform.com/Planetfitnessadmin/recruitment-questionnaire

Purpose of the Job:

• Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.
• Key Performance Areas include:
• Assisting with Club Administration when necessary
• Cash management
• Communication with members and staff
• Managing of Receptionist
• Monitoring of access and overrides for staff and members
• Reception stock control
• Resolving member complaints
• Training of Receptionist
• Experience & Competencies Required:
• Ability to motivate staff and lead by example
• Advanced levels of administrative accuracy
• Display friendly and efficient qualities that reflect the Planet Fitness way
• Display uncompromising levels of honesty and integrity
• Have excellent communication skills and be able to liaise at all levels
• Intermediate PC skills
• Must be able to work shifts
• Possess high level energy levels
• Previous experience within a front desk or welcome desk position added advantage
• Proven track record in managing staff, planning, organising, conflict handling and problem solving
• Have reliable transport

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