Permanent Job for Head Housekeeper Needed Urgently
Job for Head Housekeeper Needed Urgently
Location: Somerset West
Job Type: Permanent
Company/Employer: Tailormade Solution
Job Title: Job for Head Housekeeper Needed Urgently
- Strong attention to detail required
- Must be able to work under pressure and simultaneously prioritize multiple projects
- Must be flexible in hours and days worked
- Must be capable of working in a fast paced environment with multiple interruptions
- Excellent communication and interpersonal skills with the ability to interact with many types of personalities (guests, co-workers etc.)
- To be familiar with the company’s code of conduct.
Duties include, but not limited to:
- Supervise and schedule housekeeping staff.
- Responsible for the cleanliness and neat appearance of all guest rooms and public areas and Spa.
- Assumes full responsibility for the day to day running of the housekeeping department. Directs and controls, in conjunction with supervisory staff, the work of all housekeeping staff to ensure a high standard of cleanliness and comfort in all guest rooms and public areas
- Responsible for ensuring set standards in all guest rooms as regards furnishings and guest supplies.
- Maintains linen and guest supply inventories (assist with monthly stock take).
- Responsible for the training of staff within the housekeeping department, LVX, SOP Training and hygiene.
- Liaises directly with the Front Office as to guest arrivals, departures, room allocations, etc. Informs Front Office as to the availability of rooms and complete the housekeeping report on a daily basis (signs off ready rooms on Opera).
- Ensures that customer relations are kept at a high standard and that queries and complaints are dealt with promptly and in a satisfactory manner.
- Maintains and ongoing room maintenance and spring-cleaning schedule in conjunction with the Rooms Division Manager and the Maintenance Department.
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